FAQ

Should I choose 26-inch inseam or 28-inch inseam pants?

Great question. Generally, we recommend 26-inch inseam pants for those under 5’7”, and 28-inch inseam pants for those 5’7” and above.

How long does it take to process my order?

Orders are typically processed within 1-2 business days.

What is your return policy?

Items are returnable within 30 days of placing the order. We only accept undamaged returns with tags intact, free of hair (including pet hair), and showing no signs of wash or wear, including but not limited to alterations, stains, odors, deodorant marks, or detergent scents. Visit our Return Policy to learn more.

How do I initiate a return?

To start the return process, please email support@bomerio.com to request return and provide the order number, along with the items description and quantities you wish to return. Visit our Return Policy to learn more.

Does it cost to return my items?

Yes, a return shipping fee of $5 will be deducted from your refund total. This fee is used to cover the cost of a prepaid shipping label that we will send to you.

Is the shipping fee and return shipping fee refundable?

Shipping fee and return shipping fee are non-refundable.

Are “Final Sale” items eligible for returns or exchanges?

No, “Final Sale” items are not eligible for returns or exchanges.

What should I use to return the items?

Please ensure to use the original mailer or a similar secure packaging to ship the items back to us.

How much will you refund for returned item(s) purchased as part of a bundle deal?

In a bundle deal, where purchasing multiple items offers a discount, refunds for returned items are calculated based on the bundle price minus the cost of the kept items at their original price.

Example 1: One pair of pants costs $59. As part of the Bundle 2 and Save deal , you purchased two pairs of pants for $99. If you returned one pair, you will receive $40 back.

Example 2: One pair of pants costs $59. As part of the Bundle 3 and Save deal, you purchased three pairs of pants for $119. If you returned one pair, you will receive $20 back, since two pairs cost $99 with the Bundle 2 and Save deal. If you return two pairs, you will receive $60 back.